What is the importance of Scraping Product Reviews in E-Commerce Business?

 Blog /  What is the importance of Scraping Product Reviews in E-Commerce Business

  03 June 2022


Scraping Product review data can be a valued resource for e-commerce data scraping since it provides deep knowledge that can be used for Product or service analysis and making marketing decisions.

Product review data can be measured quantitatively like star ratings and service reviews can be measured qualitatively like comments generated by user, and by combining them you can create a review data database which can be compared, filtered and aggregated in many ways.

Scrape Product Reviews


Scraping product reviews from e-commerce websites is becoming one of the important competitive intellect tasks. Reviews of product on e-commerce websites are the best way to get honest feedback from real customers. This means that if a manufacturer is looking for in-depth information about product, pages of product review in e-commerce holds great importance. Product reviews can be found on several e-commerce sites, but every business might not have the infrastructure, skills, or resources to extract reviews so use scraping service and extract data from these sites in a mechanized manner.

Fortunately, ReviewGators focuses on web scraping solutions for large-scale data and can assist you with scraping reviews of product from your preferred e-commerce portals. Our completely managed solution includes crawler administration, allowing you to emphasize on the application of the given data rather than the complexities of online data extraction.

Implementation of Product Review Scraping Quickly


At ReviewGators, we assist you in implementing extracting product review on time. Our primary goal is on implementing speed and data quality. We can meet your specific and large-scale requirements without using any codes even if the sites are complicated. As a consequence of our extensive expertise in constructing large-scale crawlers for several clients across various sectors, we have readily available product review scraping methods. We also possess an excellent team of customer support that is dedicated to each customer's needs and assisting them by going live as quickly as possible.


  • Examine reviews of competitors to see their performance regarding each product or service.
  • Product data scraping has a wide range of advantages for many websites, but it is especially beneficial to operators of e-commerce in some ways.
  • Determine which high-rated products should be added to the e-commerce website for boosting sales.
  • Obtain quantitative and qualitative information on your items and services.
  • The importance of real-time product review monitoring cannot be overstated. You can spot new trends early enough to stock the market-leading products earlier than your competitors do and stay ahead in the graph.
  • Recognize products that are best-sellers based on their sentiments and places for growth.

Uses of Scraping E-Commerce Product Reviews


E-Commerce has been spread wide around the globe, and there are product reviews available in plenty on these sites. The key benefit for companies which are into manufacturing is that these reviews are objective, which will assist them better understand their customers and serve them. Here are some of the most common uses for scraping product reviews.

1. Recognize the Customer’s Preferences

It's important to stay ahead of customer preferences to create effective products. Your time, energy, and money goes in vain and leads to customer disappointment if the products are not fulfilling customer expectations. This is how scraping product reviews can help you fill in the gaps by allowing you to attend to the customer's voice and understand your target customer's wants and needs. Your firm may identify the critical variables that improve sales in niche markets and change the items accordingly by extracting product reviews and evaluating them for the right goals.

2. Tracking Brand Image

When it is about business growth and consumer loyalty, a company's reputation or brand image is important. Preserving a positive image of brand is significant, which means your company should be attentive to client complaints. Brand monitoring assists you in detecting unresolved consumer complaints that, if not addressed immediately, can get converted into larger problems. Scraping evaluations from e-commerce websites might assist you in keeping watch on complaints and maintaining a positive company image.

3. Analyze Your Competitors

Today's business world is extremely competitive and just listening to your customers may not be enough. Competitor’s data can sometimes help you spot easy targets that can give you an advantage over competitors. For instance, if customer feedback on the competitors' products indicates that a certain feature is in high demand, initiate it in your product. This will allow you to stay forward of the competition and gain more users.

4. Processing of Natural Language (NLP)

(NLP) Natural language processing is the process of allowing computers to comprehend the context of human languages. NLP-based systems aid in the operation of voice assistant platforms such as Google Now, Siri, and Cortana, as well as systems of artificial intelligence and translation services.

5. Detection Frauds

Brands have always faced danger from fake items. They not only have an impact on sales figures, but they also leave a negative impression on customers which might never understand the defective product received by them was bogus.

Scraping product reviews allows you to gain access to the information, which may provide signs of ongoing fraud. More and continuous negative reviews must be investigated to find out fake product sellers. The live crawls or real-time crawls be done when e-commerce vendors don't obey the rules of the agreement.

Importance of Scraping Product Reviews


Product reviews are significant for many reasons. They work as a feedback source for businesses that provide services and commodities, allowing you to identify areas for development. However, it is not as simple as it appears.

You will need large data to get a true picture of a product or service. Because fresh reviews are uploaded regularly, you will need:

  • Accurate and efficient large-scale product review data.
  • Maintain consistency of extraction for new data uploaded daily.
  • Scraper proxies which can work through geo-blocks

Product review data that has been aggregated can help you get a comprehensive snapshot of the operations. If a product constantly receives low ratings, you may decide to discontinue the stock or replace it in a different or enhanced version.

The Process of Scraping Product Reviews


You won't have to worry about the difficulties of product reviews extraction if you choose our web scraping services.

The task begins with the collection of requirement phase, in which you simply give the specifications on requirements, like the crawls frequency, the websites to be crawled, and the fields you want to extract.

Our team is ready to set crawlers and begin supplying the data in chosen format that is determined for the task. Data distribution in JSON, CSV, and XML is supported via Dropbox, Amazon S3, Box, API, FTP, and other methods.


When you use our data extraction services to extract product review data, we help you in all the dimensions from evaluating your task to making you alert about all legal issues that might arise. This allows us to stay in touch with you and solve your data extraction process with our best support team.

Looking to scrape product reviews from e-commerce sites? Contact ReviewGators today!

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